Vault Mortgage Group

4.7 star rating Rating - based on 50 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Review Posted 2/6/2015
Joshua Willis is the man!
Joshua Willis helped me with my refinancing this year. His professionalism and attention to detail and needs is unsurpassed. He was very helpful with walking me through all the steps and making all the necessary contacts. I highly recommend him! Read More »
 
 
 
Review Posted 10/27/2014
Joshua Willis
I wish to show my great appreciation for the personal touch that Joshua provided me along with the professional side of refinancing my home. When things slowed down when it came to the appraisal of my property, he took charge and made things move... Read More »
 
 
 
Review Posted 10/24/2014
Joshua Willis
When it comes to purchasing a home or refinancing, I would highly recommend that you work with Joshua Willis at Vault Mortgage Group! My husband and I originally purchased our home in August of 2011 thanks to the assistance from Mr. Willis. This w... Read More »
 
 
 
Complaint Posted 10/23/2014
Joshua Willis
I was at the end process of refinancing my home when Joshua promise me a better rate and a lower monthly payment. And with his nice proposal, I took the offer thinking that it will benefit me in the long run but none of his promises went thru. I e... Read More »
 
 
 
Complaint Posted 11/2/2013
LIARS!
This company promised me they were the best in the business even sending two employees to the property being re-financed. They were complete and TOTAL liars who wasted over 4 months of my time with their worthless words. All they did was constantl... Read More »
 
 
 
Review Posted 1/10/2012
Great Experience
One of my friends recommended Vault Mortgage Group in particular he gave us name of David Garcia. He was very informative, thoughtful and answered all our questions regarding refinancing. This is a second time that David helped us lower our mortga... Read More »
 
 
 
Review Posted 12/1/2011
Answering a Solicitation Pays Off
I received a call from Nick Gouche' at Vault Mortgage who made me an offer I couldn't refuse; and he kept his word. Nick and his team from Vault Mortgage worked diligently to get me a much lower rate on my Jumbo loan with minimum disruption to my... Read More »
 
 
 
Review Posted 11/17/2011
Review 11/17/2011
I have just closed a refinance on my home with Vault Mortgage's assistance. Joshua Willis and Richmond Kodua were extremely helpful in getting this process completed. Even though I frequently called them with questions or concerns, they were unfai... Read More »
 
 
 
Complaint Posted 11/10/2011
Review 11/10/2011
Fall-2011: Vault Mortgage of Los Angeles in NOT RECOMMENDED. Phone calls not returned. Commitments not met. Questions not answered. Delay after delay. Several last minute requirements. Fees greater than quoted. I simply do not recommend you use Jo... Read More »
 
 
 
Review Posted 10/13/2011
Review 10/13/2011
I recently refinanced to combine two mortgages to one using Vault Mortgage, particularly with Joshua Willis. At first, I was hesitated to go through my refinance online by Internet, phone, and no person contact because I have had two bad experien... Read More »
 
 
 
Review Posted 10/7/2011
Review 10/7/2011
I worked with Joshua Willis on refinancing with Vault Mortgage, and it was a great experience professionally and personally. Joshua and Vault Mortgage went above and beyond to work on my unique property, and I would highly recommend their service... Read More »
 
 
 
Review Posted 9/28/2011
Review 9/28/2011
I recently re-financed my jumbo mortgage using Vault Mortgage, and Joshua Willis, in particular.

He helped me find a very favorable rate and I felt closely ushered through the approval process. Joshua went to extra lengths to accomodate my sche... Read More »
 
 
 
Review Posted 9/24/2011
Review 9/24/2011
My wife and I just bought our first home with the help of Eric Handler and David Garcia. We cannot thank them enough! They were extremely helpful, prompt with call backs, and even came to our house to help walk us through the process. With their... Read More »
 
 
 
Review Posted 9/13/2011
Review 9/13/2011
My recent refinance was a painless, simple process due to the work of David Garcia. I cannot rate my experience more highly. David went above and beyond when helping us refinance. He patiently answered all of my questions in person while reviewing... Read More »
 
 
 
Review Posted 9/7/2011
Review 9/7/2011
I've had the opportunity to work with Nick Gouche', at Vault Mortgage, four times this year (2011) to help my clients purchase their first home, as well as myself, here in the Inland Empire. In this real estate market that is so volatile, Nick's e... Read More »
 
 
 
Review Posted 9/1/2011
Review 9/1/2011
I've gone through Vault Mortgage 3 times so far and all of those times I've been very pleased with their service. Richmond Kodua and David Garcia are a pleasure work with and certainly knew how to take care of me. They are very customer service or... Read More »
 
 
 
Review Posted 8/31/2011
Review 8/31/2011
I would like to thank Josh, Richmond & Vault Mortgage in assisting to make our dreams come true and complete our home purchase. Throughout the process they were all very professional and patient in a stressful time. They worked very hard to make t... Read More »
 
 
 
Review Posted 8/29/2011
Review 8/29/2011
I am a new first time home owner and I wouldlike to say thank you to my mortgage broker, Nick Gouche of VaultMortgage, Inc. This guy is amazing!! The home buying process can be a very scary place, but Mr. Gouche made this extremely easy. I work fo... Read More »
 
 
 
Review Posted 7/30/2011
Review 7/30/2011
Nick Gouche of Vault Mortgage is the epitome of the dedicated professional. We were originally working with another lender when our Realtor, Adam Ward, suggested we meet with Nick. Mr. Gouche gave us more information in our first, hour-long, face-... Read More »
 
 
 
Review Posted 7/17/2011
Review 7/17/2011

A few months ago, I began a search for a company that could refinance my home with an interest rate comparable to those I had been hearing about on T.V. I initially went with the same company who currently held my mortgage, being told that I c... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (310) 481-8990 Address   11845 West Olympic Blvd., Suite 520
Los Angeles, CA 90064
Website   http://www.vaultmtg.com Email   handler100@gmail.com
Contact   Eric Handler Other  
 
 
 
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