Kira S.'s review of TrialPay Inc.

TrialPay Inc.

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Customer Reviews & Ratings
Complaint Posted 9/26/2016
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Threatens Me Because Their System Doesn't Work So I Have To Screen Shot Everything!!!!!
I've been doing offers on TrialPay for Listia credits and their support tab stopped showing me the offers I had clicked on. So, I started screen shooting all of the completed offers for proof and sending them to TrialPay. I got this email today: "Thanks for contacting us -- we’ve processed it and you should receive your credit within the hour. Unfortunately, our Network Quality Team has evaluated your account history and determined that this is the last manual credit we are authorized to issue for your account. Based on your transaction history, our team has been manually crediting your offers at an abnormally high rate -- in other words, our offer partners have not indicated to us that any of these offer completions were valid, but we’ve been issuing credit based on your submitted proof of completion. Going forward, we will not be able to credit any further receipts for your account. Please note, additionally, that our team reserves the right to disable access to TrialPay offers if you continue to submit receipts to our system. We apologize for any inconvenience caused. Please let us know if you have any questions or concerns. Regards, Mary TrialPay Customer Support" What???? So if I complete an offer and am not awarded the credits for it, then they are going to block me for trying to get what I deserve? No, you can't just have people doing your offers and then not pay out when they complete them. They are a scam and a con. This is completely unacceptable!
 
 
 
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Additional Business Information
Hours   Phone   (650) 318-0000 Address   303 Bryant St, 2nd Flr
Mountain View, CA 94041-2057
Website   http://www.trialpay.com Email   merchant-cs@trialpay.com
Contact   Mary C. Egan Other  
 
 
 
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