Paul S.'s review of Spaguts

Spaguts

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Customer Reviews & Ratings
Complaint Posted 8/10/2012
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Spa Guts is a rip-off
I ordered a $400controller for my spa; they sent me the wrong product which had a different Rev # on it. The professional I hired to install it told me he wouldn't install it because it was not the right part. I tried to return it for a refund and they told me the part was just a newer version; my professional installer says otherwise. Spa Guts refused to give me a refund. I disputed it with my credit card co and they brokered a deal--Spa Guts would charge me a 25% cancellation fee (that's $100!) I'd never do business with them again. I'd give them no stars if I could.
 
 
 
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Additional Business Information
Hours   Phone   (714) 764-0014 Address   P.O. Box 29950
Anaheim, CA 92809
Website   Email  
Contact   Michael Whitney Other  
 
 
 
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