liz c.'s review of Regions Moving

Regions Moving

         
Customer Reviews & Ratings
Complaint Posted 7/26/2011
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Review 7/26/2011
They are very happy to talk to you until you actually hire them and they come and pick up your stuff. They overschedule the guys who pick up the stuff, then if you are moving out of state all of your belongings go to their warehouse in Miami and they FARM out the delivery of your stuff to another company altogether. Then when you stuff arrives and is damaged, they no longer answer their phones, return your calls or answer your emails. I would be hesitant to use them if I were you, and I certainly would not recommend them to anyone. They picked up on 6/18 and delivered on 7/4/11.
 
 
Business's response - by Regions Van Lineson 2/22/2012
We moved out offices to a new location in the same time you moved. Unfortunately our AT&T phone lines were not transferred properly and we were experiencing phone issues. Emails communication was not interrupted in the move process and we responded to all emails promptly. We apologize for any inconvenience this may of caused you and would like to invite you to trust and use our service once again so we can make it up to you. We do not farm out our customers deliveries, some of our out-of-state deliveries are performed by our owner operators (same as the rest of the movers in our industry and other transportation industries do). You have signed contract solely with our company. Feel free to contact us at any time so we can make things right.
 
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Additional Business Information
Hours   Mon - Thurs: 9am-7pm Fri: 9am - 6pm Sat: 10am - 7pm Closed on Sundays Phone   (305) 622-6683 Address   15771 NW 16th Ct
Miami, FL 33169
Website   http://www.regionsvanlines.com Email   noam@regionsvanlines.com
Contact   Noam Menahem Other  
 
 
 
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