Laura K.'s review of Proactiv Solution

Proactiv Solution

 
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Customer Reviews & Ratings
Complaint Posted 4/28/2011
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Review 4/28/2011
This is the most ridiculous company I have had to deal with. I have called numerous times to cancel my account and promised each time by customer service they would and nothing has been accomplished. I have had problem from the first time I ordered something from them because their website had an error and shipped it to the wrong apartment. I have been calling for months now. Every time they ship it to the wrong address and then promise to ship product to the correct address and never cancel the account. I wish there were a negative star rating for this company. All I want is the account cancelled and a refund!
 
 
Business's response - by GR CETon 4/29/2011
Please send your complete complaint to our email address with Guthy-Renker. We will assist you immediately. We take these complaints very seriously. Thanks for taking the time and I'm sorry for this inconvenience. Kind regards, Tom (customerservice@guthy-renker.com)
 
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Additional Business Information
Hours   Customer Service: 1-888-961-0020 (24/7) www.proactiv.com/lp/cet Phone   (760) 773-9022 Address  
Website   http://www.proactiv.com Email   CustomerRelations@guthy-renker.com
Contact   Customer Service Other  
 
 
 
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