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Review 8/11/2009
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I have moved up and down the east coast multiple times. After my
first move from Miami to Virginia, during which I used movers, I was
very disappointed with the whole industry. I therefore moved from
Virginia to NY myself with multiple UHaul Trailers. This was a very
tiresome and long experience.
My most recent move was from NY to Atlanta and I went with Federal
Moving Systems. Admittedly, I was sceptical at first, however the
entire experience has been very eye opening and positive. Their
quote over the phone was only a couple of hundred pounds off
(probably due to the fact that I have a ridiculous amount of heavy
texts). I dealt directly with John and he was at all time extremely
professional, helpful and available.
The Pickup (Wednesday):
The three man team was late by only a few hours but they made up
the time in loading everything carefully and efficiently. The team was
courteous and willing to help pack the last few items. The team leader
contacted the delivery driver directly in front of me to confirm the
date of delivery (Sunday or Monday).
En route (Friday):
I received a phone call directly from the driver stating that he would
be there on Sunday afternoon between 1pm and 2pm. He told me
that the balance would have to be paid in terms of credit card. However, I
had already discussed using a Cashier's Check with
John previously. Again, not a problem.
Delivery (Sunday):
At noon, the driver contacted me that he was an hour away. All items
were delivered carefully and efficiently. I have just finished unpacking
and so far I do not see ANY thing damaged. Quite impressive. However,
Overall:
Extremely professional moving company for a reasonable rate. I will
likely be moving again in two years and hope that they are still
around. I have already recommended four other people to use their
services.
Thank you all.
Laura
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