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Review 1/15/2010
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Twice in the past 3 years, and ADEPT MOVING was by far the best moving company I've used so far. They are a cheaper than a lot of other companies,
and some customers get discouraged. They think more expensive means quality.
This is an area where I think they excel and differ from others. I talked to my friends who had other movers that cost as much as $95 for 2 men annd $120 for 3. My cost was only $79 for 3 men crew, and it was well worth it.
As a business owner I know value. I have referred few customers to ADEPT MOVING COMPANY. Simple fact is - they are very good at what they do.
I don't know what these folks are writing about before me. Please be smart and judge for yourselves. Some of these reviews left here before mine, simply cannot be truthful, probably some other moving business is doing it to them.
The man I spoke to on the phone, Tony,was very helpful and polite. He went over what I was moving, room by room, got some other basic info, and told me right then what the approximate cost may be. Of course, we have to consider all the nuances, like slow elevators, stairs, long hallways. So it may take more time.
They sent 3 guys for 3 bedrooms and I was moved from Silver Lake to Torrance in under 5.5 hours, with one stop on the way to drop of few things. They disassembled and reassembled furniture. They took stuff I was tossing out to the dumpster. They helped me corral my cat. They actually looked at the what I had written on the boxes and put them in the appropriate rooms.
To me the peace of mind is worth the expense, especially now that I have actual "grown up" furniture. Plus other movers may charge extra for stuff like stairs, elevators, workmans comp insurance. This was all included.
Not one damaged item!
I will definitely use them the next time I move. One satisfied customer!
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Business's response - by Henry - Adept Moving & Storage Companyon 9/5/2011
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WE TRULY THANK YOU, MR. QUAN TRAN FOR THIS DETAILED AND POSITIVE REVIEW. NOT MANY PEOPLE EVEN TAKE TIME TO DO THAT NOWADAYS. WE SERVICE HUNDREDS OF CUSTOMERS EVERY MONTH AND YET ONLY FEW EVER LEAVE IT. WE WORK HARD TO IMPOVE OUR SERVICE. WE WISH TO LET PEOPLE KNOW THAT ANYONE WHO USED US BEFORE COMES BACK.
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We at ADEPT MOVING WISH TO EXPRESS - we do not ignore anyone's needs; we take every move seriously, and try to resolve every matter expeditiously. We try to do everything possible in our power for our customers to be satisfied.
AS WE HAVE NUMEROUS CLIENTS THAT COME BACK TO USE US TIME AND TIME AGAIN. I HAVE HUNDREDS OF REPEAT CUSTOMERS, STORES, LAW OFFICES, DOCTORS, BUSINESSMAN, REALTORS.IF WE WERE SO AWEFUL, WHY WOULD THEY? IN FACT WE DO 7-10 JOBS DAILY AND HAVE TON OF HIGH PRAISES EVERY DAY FROM SATISFIED CUSTOMERS WHO SIMPLY DON'T HAVE TIME TO WRITE.
Yet, some folks will never be satisfied, no matter how good you are, that is just their nature, I guess. They choose not to even contact us directly and use cowerdly tactics.
Folks, pls disregrd some of the reviews you see below, for they are not true and placed by competitors. Think and judge for yourself, and please do call us. We are here for you!
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